There's a thought-provoking report from our friends in Denmark that's now available in english exploring user perspectives on the hybrid library. You can find it at:

http://www.statsbiblioteket.dk/publ/fieldstudies.pdf

Birte Chirstensen-Dalsgaard has kindly agreed to do a breakout session at the December CNI meeting in Washington that will include a discussion of this report.

Clifford Lynch Director, CNI